Privacy Policy for Surge Capacity Pty Ltd
Effective Date: 1 July 23
Welcome to Surge Capacity Pty Ltd’s privacy policy. This policy outlines how we collect, use, store, and protect your personal information. By using our services and providing us with your information, you consent to the practices described in this policy.
Section 1 – What Information Do We Collect?
When you engage with our products and services, we collect certain personal information that you provide to us, including your name, address, and email address. Additionally, when you browse our offerings, we automatically receive your device’s IP address, which helps us understand your browser and operating system.
If you opt-in, we may also send you emails about our services, new offerings, and updates.
Section 2 – Consent
Your consent is important to us. When you provide us with personal information to complete a transaction, verify payment, place an order, arrange delivery, or process a return, you implicitly consent to us collecting and using that information for the specific purpose it was provided. For secondary purposes like marketing, we will either directly seek your consent or provide you with an option to decline.
If you wish to withdraw your consent for us to contact you or to continue using your information, you can do so at any time by contacting us at info@surgecapacity.com.au.
Section 3 – Disclosure
We may disclose your personal information if required by law or if you violate our terms of service.
Section 4 – Hosting and Data Storage
Our services are hosted on our trusted platform, ensuring your data’s security. We utilize robust data storage, databases, and applications to safeguard your information. Payment-related information is encrypted following industry standards.
Section 5 – Third-Party Services
In delivering our services, we may engage third-party providers who access and process your information to fulfill their respective roles. It’s important to note that these providers may have their own privacy policies that govern their actions.
We recommend reviewing their privacy policies to understand how they handle your data. If these providers are located in different jurisdictions, your information may be subject to different laws.
Leaving our site to interact with third-party services means you’re no longer governed by our privacy policy or terms of service.
Section 6 – Security
Your data’s security is a priority. We implement industry best practices and reasonable precautions to prevent unauthorized access, loss, misuse, alteration, or destruction of your personal information.
Section 7 – Age of Consent
By using our services, you affirm that you’re of legal age in your state or province of residence, or you have the authority to consent on behalf of any minor dependents using our services.
Section 8 – Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes will be effective upon posting on our website. Material changes will be communicated to you. In the event of our company’s acquisition or merger, your information may be transferred to new owners to continue providing services.
Questions and Contact Information
If you have questions, would like to access, correct, amend, or delete your personal information, or wish to register a complaint, please contact our Privacy Compliance Officer at info@surgecapacity.com.au.